There are many options to receive help, guidance and support when using the Coherence Incubator. Here are but a few.
The Discussion Forums for the Coherence Incubator are the best place to start asking questions - should you need to. These forums are hosted by Oracle and are typically monitored by the community.
The new java.net-based forums are hosted here: https://java.net/projects/cohinc/forums
The old Oracle-based forums (now defunct) were hosted here: https://forums.oracle.com/forums/forum.jspa?forumID=558
As all of the source code, including tests and examples are now published, these are often a great place to start for implementation tips.
The source code is located here: https://github.com/coherence-community/coherence-incubator
Defects and enhancement requests for the Coherence Community, including the Coherence Incubator are managed, prioritised and tracked using the java.net issue tracking system.
If you find an issue with the Coherence Incubator or have an idea for a new feature the best place to start is with the Issue Tracking System. All issues, both current and past are publicly viewable.
The Issue Tracking System can be found here: http://java.net/jira/browse/COHINC
To raise new issues you will need a java.net account (these are free).
Oracle Coherence customers may raise Service Requests (SR) through My Oracle Support for Coherence Community projects, including the Coherence Incubator, against the Oracle Coherence product. If a Coherence Community project is confirmed to be a contributing factor for an SR, Oracle will subsequently raise an issue (if one does not exist) on java.net for the appropriate project for it to be resolved by Oracle and/or the Coherence Community. Afterwards a comment indicating as such will be made in the SR.
Should Oracle determine that the root cause of an SR is with Oracle Coherence itself, Oracle will raise a defect for Oracle Coherence. Should Oracle determine that the root cause of an SR is a third-party product, Oracle will advise the customer to raise an issue with said product manufacturer and after which will work with both to resolve the said issue.